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Client Successes
INTRODUCTION
The Syracuse chapter of SCORE typically accomplishes over 750 face-to-face counseling sessions per year, resulting in the creation of 20 – 30 new businesses a year, as well as assisting existing businesses through typical business problems and opportunities. The following is a short list of Syracuse SCORE clients, followed by testimonials from Syracuse SCORE clients.
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Client Successes
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SCORE
is a Resource Partner with the U.S. Small Business
Administration |
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(alphabetic order)
Bella Domani N. Syracuse Catering & Banquets
Bounce Technologies N. Syracuse Reseller of IT equipment
Bugzilla Marcellus Mfg., dist. all natural bug spray
Cazenovia Artisans Cazenovia Reseller of hand made arts & crafts
Chocolate Pizza Company Marcellus Candy retailer
Daly Communications Manlius Web development, design, marketing
Defenshield, Inc. E. Syracuse Bullet & blast resistant products
Departure Law Software Syracuse Legal services software
Elderhaven Adult Day Care Canastota Social interaction adult day care
Fins & Tails Syracuse Food retailer
Just got 2 dance Syracuse Dance studio
L’Adour Syracuse Restaurant
Lilipad Creations Syracuse Design, mfg. of women’s purses & accs.
Morningside School Yoga Syracuse Yoga school
Notion Pictures Production Syracuse Video production company
N P & G Innovations Cazenovia Mfg. of recycled railroad ties
Patchwork Plus Marcellus Retail quilts
Pleasant Park RV campground Pennelville RV Campground
Spectrum Emerging Tech. Cicero Dist. automotive refinish products
Syntela Conferencing Syracuse On-demand Conferencing services
TranceFormative Services Syracuse Drug, alcohol, mental health services
Trillium Homes Skaneateles Home builder
Village Candy Shoppe Manlius Candy retailer
SYRACUSE SCORE CLIENT TESTIMONIALS
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TRANCEFORMATIVE SERVICES, Syracuse, NY; Owner: Karen Schwartz
WEB ADDRESS: www.tranceformative.comAlcohol/Drug, Mental Health, Relationship Counseling, Hypnotherapy, Alcohol and Drug Evaluations.
"As a new business owner, I knew little about the best way to become known in the community, and how to build a business. The opportunity to discuss options and problem solve with my mentors at SCORE, who had much more experience than I, was invaluable. I learned a great deal about marketing decision making as well as budgeting. I was given tools, rather than being told what to do, and remain grateful for the guidance. My business has grown, and I am working full-time, enjoying a flourishing business.”
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CHOCOLATE PIZZA COMPANY, MARCELLUS, NY; Owner: Bonnie Hanyak
WEB ADDRESS: www.chocolatepizza.comWe make chocolate pizza which is ALL chocolate (milk or dark) mixed with an English Toffee, spread into a pizza pan and topped with pecans, walnuts, almonds and white chocolate. We shrink wrap them, put them in a pizza box and ship them all over the world or place on our shelves for pick up! We also have peanut butter wings to go with them - a rippled potato chip spread with peanut butter and dipped in milk chocolate - this creates our "famous" pizza and wings!! Visit our whimsical store for a "fun" shopping experience!
"I contacted SCORE a couple of years ago after hearing Joe Pagano speak at a seminar. At the time, I was thinking of investing in a second location to help get my name out there. Joe suggested I use some new ideas at my present location first! This turned out to be the best advice I could have gotten and the most economical!! We now draw people from all over the Syracuse area. I continually run ideas by them, before implementing them - you cannot put a price on their knowledge! Every person I have ever spoken to, that is associated with SCORE, is willing to help a small business in any way they can!! My gratitude to them is unending. I can't say enough positive things about SCORE…”
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CAZENOVIA ARTISANS, CAZENOVIA, NY; Owner: Peggy Van Arnam
WEB ADDRESS: www.cazenoviaartisans.comCazenovia Artisans LLC is an artisan cooperative selling hand-made art and fine crafts at 39 Albany St., Cazenovia. All of the varied items we sell are hand-made locally by 25-30 member artisans. We have been in business since November 2002.
"SCORE was instrumental in helping us to decide what kind of legal entity to be early in our organizing. In addition Art Holben and other members advised us on a number of issues early in our business life. Two years later we had the honor of being SCORE's nomination for recognition at the annual SBA awards luncheon. We are proud to be still going strong in our 7th year”
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ELDERHAVEN ADULT DAY CARE, CANASTOTA, NY; OWNER: Margaret M. Kolodzie
EMAIL: elderhaven@twcny.rr.comElderHaven is a social adult day care center that operates Monday-Friday 6:30am-5:30pm. Clients are 55 years and older who need social interaction. ElderHaven provides a safe environment, snacks and meals are included. Stressed caregivers can get that much needed break that they deserve knowing the loved one they care for is being taken cared of.
“Initially I started to work with Ed Thoma and Hume Laidmen, we had met a few times to establish my needs and recognize where my weaknesses were. I continued to meet with Hume Laidmen who was extremely helpful, supportive, and kind. Hume offered me helpful resources and tools to understand the financial aspects of starting a business. His advise was always helpful and he helped me to formulate my business plan. Hume has been a great mentor, and a wonderful teacher. I appreciate everything he has done to help me along my business journey. Hume has also followed my business along its path and offers me reassurance. I am so fortunate that I had been given the opportunity to learn from him. Thank you SCORE.”
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VILLAGE CANDY SHOPPE, MANLIUS, NY; Owner: Kathy Chappini
WEB ADDRESS: www.VillageCandyShoppe.comRetail candy store featuring fine chocolates and other fine candy along with traditional candy bars and confections that are always popular with customers.
"I’ve had the privilege of working with several members of Score, from working on my business plan to general business advice. Even though I went to school for business, the members of Score, with their vast experience, has been an invaluable resource for my business. I seem to always have business questions that come up, and their advice and guidance always gives me the solutions I need.”
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LILIPAD CREATIONS, SYRACUSE, NY; Owner: Beth Eichen
WEB ADDRESS: www.lilipadcreations.comOriginal design and manufacturer of woman purses and accessories.
"I originally attended a Score workshop and realized how much knowledge and experience the Score mentors had. I soon found myself working with several members of Score for varied expertise in writing my business plan. Their guidance and advice and keeping me focused on the important business issues has allowed me to expand my business. I opened my first retail store in Syracuse, and also started a wholesale division selling my products to other retailers. I continue to work with Score mentors as my business growth creates questions and concerns for my business development. Their guidance has been invaluable…”
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DALY COMMUNICATIONS, MANLIUS, NY; Owner: David Daly
WEB SITE: www.daly-communications.comWe specialize in web development/design, marketing communications, search engine optimization, and information technology.
“SCORE provided me with access to vital information about running my business, help with strategic planning, and especially with decision-making assistance in times of great stress. I can't say enough about what a valuable resource SCORE has been. We might not be in business today without the assistance of SCORE.”
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SPECTRUM EMERGING TECHNOLOGIES LLC, CICERO, NY; Owner Steve Farrell
WEB ADDRESSwww.spectrumdetails.comCurrently distributing an automotive refinish product
“ Wow, it is hard to express the gratitude that both I and my associates have for our experience with the SCORE organization. Top shelf. Their willingness to help as well as their service level is exceptional. We at Spectrum would highly recommend Score's services to individuals and businesses in Central New York. “
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BUGZILLA, MARSELLUS, NY; Owner: Catherine Grace – GRACE SUPERNATURALS
WEB PAGE: www.bugzillapesticide.comCreator, manufacturer and distributor of Bugzilla, an all-natural bug spray for both commercial and residential use. Kills and controls fruit flies, roaches and pests around food prep areas and all areas of most environments, with all natural ingredients.
"I had been working with my Score mentor for several months when I was making Bugzilla in my kitchen and selling it to friends and relatives. I needed his guidance and patience for me to take my hobby and turn it into a business. We created a marketing plan to get me going, then worked on my business plan. I am happy to say, I now have secured reliable manufacturing, freeing up my time to increase sales. My commercial sales have taken off and now getting distributors to take on my product line. I owe so much of this success to Score and their continuos guidance that will allow me to keep growing this business.”
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PATCHWORK PLUS, MARCELLUS, NY; Owner: Judy West
WEB PAGE: WWW.patchworkplusquiltshop.comRetail fabric store specializing in creation and design of fabric quilts and accessories.
"SCORE has been and still is our business’ most valuable partner. We initially received advice on the importance of keeping accurate records, collecting sales tax, and having enough money saved to cover all expenses in the first year of business. He got us started on the right foot. That was 1987.
Later that year we opened our store in Skaneateles with two hundred and fifty bolts of fabric. Our space was 650 square feet. As the years went by, we enlarged our space. After taking over the area of four businesses, we were up to 2,800 square feet. A few years later, we needed more room and a building of our own.
We contacted SCORE again. We had lots of questions. Should we build or buy? Where should we relocate?
We were introduced to Mr. Bud Roth from Score. Bud assisted us by introducing and accompanying us to bankers and an accountant. He also provided us with invaluable advice in the construction of our new store, site preparation, and the town government planning board.
After the new store was up and running, Bud advised us on advertising, publicity, inventory and other business concerns.
I am convinced Patchwork Plus is what it has become because of the assistance of our SCORE mentors.
This month we were honored in Pittsburgh, PA as a Better Homes and Gardens Quilt Sampler “Top Shop” in North America.Our beautiful 5,000 square foot building houses over 8,000 bolts of fabric, hundreds of yarns, and Bernina sewing machines. I am happy to say thanks to SCORE for helping to make it all possible.”
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NOTION PICTURES PRODUCTION, INC.; Owner: Peter Rafalow
WEB SITE: WWW.notionpics.comA full-service video and film production company specializing in video and film production for the web, DVD and broadcast distribution. Our projects range from television commercials to education and medical videos, to sales and marketing videos.
"SCORE mentors helped me with many challenges I face with my 6-year old business. Not only did they advise me about financial, personnel and marketing management, they gave me much needed guidance about what kind of challenges I would be facing in the months and years to come. Their vast business experience helped build my own confidence so that I could enhance and change my business strategies to weather the future."
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NP & G INNOVATIONS, CAZENOVIA, NY; Owner: Cal Nichols
WEB ADDRESS: www.NPGInnovations.comManufacture of RR ties from recycled tires.
"It's been amazing--the last six weeks, Working with SCORE I have access to tremendously capable people with no agenda..
The Score advisors helped me put together a business plan and pointed me in a direction I wouldn't have found. The whole experience has just been superb".
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SYNTELA CONFERENCING, SYRACUSE, NY; Owner: Dino Dimkopoulos
WEB ADDRESS: WWW.syntela.comSyntela is a provider of on-demand conferencing and collaboration services that helps businesses and government agencies connect their people, business partners, and customers any time, any place through Audio Conferencing, Web Collaboration and Video Conferencing services.
"I had a tremendously positive experience from my initial call into the Score office. I was assigned two Mentors, Paul DeLima & August Caponecchi who couldn't have been better picked. They really helped me structure & streamline my business plan so it was bank ready. They helped me strategize on which banks to approach and were instrumental in my gaining a bank loan to finance the start of Syntela in the tightest credit environment in our lifetimes. They are true assets to SCORE. THANK YOU! “
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AUXILIARY GIFT SHOP, ST JOSEPHS HOSPITAL; Owner: Connie Reger
Hospital gift shop selling candy, snacks, magazines, sundry, cards, flowers, gift items etc to hospital employees, patients and visitors."Our SCORE counselor worked with us to improve accuracy of cost of goods sold worksheet, income statement and budget. Recommendations were also made for inventory control and increasing turns. We were impressed with the immediate response to our request, positive and supportive meetings and availability of our counselor by email for questions.”
Visit www.score.org/success_stories.html for more client success stories on our National SCORE Web site.
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